We strive to deliver your order quickly and safely, no matter where you are in the world. Below are our shipping guidelines to help you know what to expect after placing your order.
- We offer free standard shipping worldwide.
- Standard delivery time: 6–8 business days.
- Depending on product availability, your order may ship from our US warehouse or our international fulfillment centers.
- We partner with trusted couriers such as DHL, FedEx, and USPS to ensure safe and reliable delivery.
- Once your order is processed and shipped, you will receive an email with tracking information.
- Tracking updates may take 24–48 hours to appear in the courier’s system.
- You can track your parcel anytime using the link provided in your confirmation email.
- Need to update your shipping address? Please contact our Customer Care Team at [support@zldleather.com] as soon as possible. Once an order has shipped, we cannot guarantee address changes.
- If your package is already in transit, you may directly contact the courier to reschedule your delivery date or time.
- We deliver to most countries worldwide.
- Customs duties, local taxes, or import charges (if applicable) are the responsibility of the customer.
- International deliveries may take slightly longer depending on your country’s customs clearance process.
- If your order has not arrived within the estimated timeframe, please reach out to our support team with your order details.
- In the rare event of a lost shipment, we will re-manufacture or re-ship your order at no extra cost.
Frequently Asked Questions
Once processed, your order is handed to our shipping team. Tracking details will be emailed to you once your order has been dispatched.
Yes, as long as your order has not been shipped. Please contact our support team immediately to request changes.
If your order is already shipped, you may contact the courier company directly to arrange or reschedule your delivery.